When you place an order with Logo Design Matix, we only ask for information that’s absolutely necessary to fulfil that order. Unless you specifically give us permission to do so, we will never disclose any of your information to anyone outside of our organisation.
At Logo Design Matix, we understand how important it is to protect our clients' personal information. In order to fulfil your order, we only collect the information that is required and essential.
Logo Design Matix's privacy policy ensures that any information collected from ourclients via email, phone, Contact Us, or Order Form will be treated with the utmostconfidentiality. All of our clients can rest assured that their data is secure and never shared, sold, or otherwise made public.
The mandatory and optional pieces of information we need from new customers are: name, company name, billing address, email, secondary email, phone numbers, fax numbers, order details, and country of residence. Also, before we can get startedon your order, we need the details laid out in the creative brief.
Opinions relating to complaints, appreciation, and comments about the product are also collected.Information such as your Internet Protocol address, browser type and version, operating system, and the time and date of your visit are also recorded. This information can also be gathered with the help of Google Analytics or a comparable service.
Aside from the billing information being necessary for the payment process, the information we collect helps us determine the specific product you need and any customizations you may require.Customers' email addresses are used for order updates receiving feedback, and sending the final product.
In addition, we may notify you via email of any changes to the site, special offers, the introduction of a new product/service, or breaking developments in the industry. With this data, we can fine-tune our advertising campaigns and keep track of our best-selling items.
We accept a variety of payment methods in order to provide the highest level of security possible for your financial transactions with us. Secure Sockets Layer (SSL), denoted in the domain by "https://," is used by the payment processor where users enter their billing information. As a result, we promise that your billing and payment details will remain secure at all times.
We understand the importance of keeping our clients' information private and will never risk betraying their trust by disclosing any of their data.
In order to ensure a streamlined order process, we will use your contact information to maintain contact with you. Therefore, all of your data, including name, billing address, e-mail, telephone number, fax number, etc., is kept in a safe place that is only accessible by authorized members, so you don't have to worry about it getting stolen or hacked. We promise that we will never share your information without your consent or as required by law.
If additional security is required, Logo Design Matix may update its privacy policy. There will be a public announcement made well in advance of the date that privacy policies will be updated or revised, and all changes related to the security of personally identifiable information will be made clear at that time.
Primarily, we are very concerned with keeping this information secret. However, we must comply with local law regarding any judicial proceeding, court order, or other legal procedure before disclosing any information.
Use the form on this page to get in touch with us if you have any questions or comments about our privacy policies.Terms & Conditions
It is possible to request as many changes as are included in the revision limit of the package you purchased. In order to ensure that you receive the highest quality service possible, we will not rest until we have met all of your requirements.
If the basic ideas behind the design aren't altered, you won't have to pay anything extra. In 48 hours, you will have access to the updated version of the design. After the logo designs have been finalized, any changes or revisions requested will be treated as a new order and charged accordingly.
No refunds will be given by Logo Design Matix if;
Follow the steps for your refund:
Logo Design Matix keeps finalised designs on file in case of a missing order.
Our customer service is available 24/7 to address your questions and problems.
